🎁 Personalised Gifts Help
Make It Personal with Whatever Gifts 💜
Looking for something a little more special?
At Whatever Gifts, we offer a selection of personalised mugs, teddy bears and thoughtful gifts designed to make someone smile.
Here you'll find answers to common questions about ordering and personalising your gifts.
How do I personalise my gift?
Simply choose a personalised product and follow the options shown on the product page.
Depending on the item, you may be able to add a name, number, message or other personalisation details.
Please check all information carefully before completing your order.
How long do personalised gifts take?
Our personalised gifts are prepared especially for you.
Please allow 3–5 working days for preparation before dispatch.
Once dispatched, we use Royal Mail Tracked 48, which usually takes a further 2–3 working days.
Estimated total delivery time: 5–8 working days.
These are estimates rather than guaranteed delivery dates.
Can I change my personalisation details?
If you've made a mistake or need to change your details, please contact us as soon as possible at info@whatever.gifts.
We'll do our best to help, but changes may not be possible once your order is being prepared.
Can I return a personalised gift?
Because genuinely personalised or custom-made products are created specifically for you, they cannot normally be returned simply because you've changed your mind.
However, if your item arrives faulty, damaged or not as described, your statutory consumer rights still apply.
Please see our Returns & Refunds Policy for further information.
What if my personalised gift arrives damaged or incorrect?
Please email info@whatever.gifts with your order number and a description of the problem.
Photographs can be helpful where available.
We'll investigate and work with you to resolve the issue.
Do you offer free delivery?
Yes! We offer FREE UK delivery on orders over £40, sent using Royal Mail Tracked 48.
💜 Need More Help?
If you have any questions about creating your personalised gift, we're always happy to help.
Email: info@whatever.gifts
Thank you for choosing Whatever Gifts — a little something for everyone, whatever the occasion!